Patient Rights

The following list of patient rights is not intended to be all-inclusive.

Patients receiving care at our center have a right to:

• Patients are provided with appropriate privacy, at check-in, evaluation, and treatment. Patients will be treated with respect and provided privacy at check-in evaluation and treatment.
• Information about the absence of malpractice coverage is available
• Exercise these rights and treated without regard to gender, race, cultural, economic, educational, or religious background and without fear of discrimination or reprisal.
• Be treated in a safe environment that is free of physical or psychological threats.
• Expect that any architectural barriers identified will be addressed, and, whenever feasible, such barriers will be modified or corrected.
• Access communication aids (i.e., interpreters, sign language, etc.)
• Provisions for after-hours and emergency care: Contact your surgeon’s office, report to nearest ER or call 911
• Access necessary surgical and/or procedural interventions that are medically indicated.
• Obtain any information they need to give informed consent before any treatment or procedure.
• Be provided, to the degree is known, complete and timely information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
• Make choices and decisions regarding their medical care to the extent permitted by law – this includes the right to refuse treatment
• Formulate advance directives and appoint a surrogate to make health care decisions on their behalf to the extent permitted by law. The provision of the patient’s care shall not be conditioned on the existence of an advance directive. (A copy of the Advance Directives Policy is available at point of registration.)
• Have their disclosures and records treated confidentially, and given the opportunity to approve or refuse their release, except when release is required by law.
• Receive, on request, and at a reasonable fee established by the Health Information Management Department, a copy of their medical record
• Know the services available at the organization. And the right to change providers if other qualified providers are available.
• Request an itemized statement of all services provided to them through the facility, along with the right to be informed of the payment methodology utilized.
• At their own expense, to consult with another physician or specialist if other qualified physicians or dentists are requested and available.

• Be informed of patient conduct and responsibilities. know the facility fees for services can be requested as well as a list of procedures performed.

• Refuse to participate in experimental research.

• Know the identity, professional status, institutional affiliation and credentials of health care professionals providing their care, and be assured these individuals have been appropriately credentialed according to the policies of the center.

• Be informed of their right to change their provider if other qualified providers are available.

• Be provided with appropriate information regarding the absence of malpractice insurance coverage.

Patient Responsibilities

The care a patient receives depends partially on the patient. Therefore, in addition to these rights, a patient has certain responsibilities that are presented to the patient in the spirit of mutual trust and respect Patient Responsibilities require the patient to:

• Provide complete and accurate information to the best of his/her ability about his/her health, any medications, including over-the-counter products and dietary supplements and any allergies or sensitivities.
• Make it known whether he/she clearly comprehends the course of his/her medical treatment and what is expected of him/her

• Follow the agreed-upon treatment plan prescribed by his/her provider and participate in their healthcare.
• Keep appointments and notify surgery center or physician when unable to do so.

• Provide a responsible adult to transport him/her home from the facility and remain with him/her for 24 hours, if required by his/her provider.

• Accept responsibility for his/her actions should he/she refuse treatment or not follow his/her physician’s orders

• Accept personal financial responsibility for any charges not covered by his/her insurance.

• Follow our facility’s policies and procedures

• Be respectful of all the health care providers and staff, as well as other patients.